Technical Integration Manager-OCONUS

Location:  Germany, Kuwait, Korea

Seeking motivated individuals looking to join a fast-growing cyber security company on the cutting edge of technology.  As a TYCHON Technical Integration Manager (TIM), successful candidate must become proficient in using the TYCHON endpoint management platform, be able to effectively communicate directly with the customer, be a team player and be required to utilize the TYCHON technology in support of our customer’s needs to ensure mission objectives are met.

  • 6+ years’ experience as a technical account manager or professional services delivery manager supporting enterprise accounts

  • Ability to manage own schedule and tasks with little to no direction

  • Possess a technology background with demonstrated project management experience leading technical enterprise implementations

  • Experience deploying enterprise software

  • Excellent problem solving and communication skills. Ability to present complex concepts in an easy to understand manner.

  • Ability to build strong, long-lasting relationships with customer, management, peers and subordinates
     

Responsibilities:

  • Maintaining TYCHON Appliance Services and Operating Systems

  • Troubleshooting Kibana and ElasticSearch services and performance

  • Working with customers and developers to create new TYCHON Micro-Service based use cases for the enterprise

  • Creating content for big data feeds, dashboards/visuals and Machine Learning (ML) jobs

  • Developing orchestration workflows and automation tasks

  • Integrating TYCHON into new and existing technologies

  • Performing testing tasks for the TYCHON core application

  • Submitting and monitoring tickets for troubleshooting, bugs and feature enhancements.

 

Qualifications:

  • Windows Desktop Management (Server, Workstation)

  • Linux Management and Troubleshooting (CentOS, Red Hat)

  • OSX Desktop Management

  • Experience with OS Shell Scripting (Windows PowerShell, Linux Bash, OSX Bash)

  • Skilled at stand-alone Troubleshooting and Problem Solving

  • Good verbal and digital communication skills (Report Writing + Briefings)

  • Understanding of NoSQL Databases (ElasticSearch)

  • Understanding of Messaging Fabrics (Kafka, Mosquito)

  • Understanding of Web Services (Apache, Tomcat, IIS)

  • Understanding of Cyber Security Services (Anti-Virus, Firewall, STIGs, Patches)

  • Understanding of High-Level Programming (JavaScript + Python)

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